Popular Articles

  1. How to log into the ASCEND by BenchSci platform

    Scientists can log into the ASCEND by BenchSci platform using email/password or through single-sign-on (SSO) 1. If you work for a company with an enterprise license — click your logo  here to log in now: 2. If your logo is not listed, v...
  2. How to create an account

    Thank you for your interest in creating an account! Please email support@benchsci.com if you have any questions! 1. Go to signup/login page: app.benchsci.com Check out this article to learn more about eligibility to sign up for ...
  3. How to navigate the ASCEND Knowledge Center

    The Knowledge Center helps you get the most out of your experience with the ASCEND platform . Here, you will find a collection of comprehensive how-to guides, answers to FAQs about our features, data, and tips on effectively performing...
  4. Why can't I find figures from a paper I wrote?

    We have analyzed over 15 million open- and closed-access publications — a lot goes into whether we show a paper on the platform For a figure from a publication to make it into your search results, we have to be highly confident in the data tha...
  5. Why am I getting no results?

    No results on your first attempt? No problem! Here are a few tips to guide you through BenchSci's Reagent Selection application: If you have access to multiple reagent and model system types, start your search by choosing your product type...
  6. Why do I need to sign up?

    Not all of our data are in the public domain, so we require registration Not all of the content in BenchSci's database is in the public domain. In addition to data from open-access journals, we also present data from closed-access journals thro...
  7. How to report inaccuracies, suggest features, or provide other feedback

    Help us improve by sharing your ideas or letting us know if something looks incorrect. Feedback from scientists is what drives improvements to our platform and enhances our database.  Check out this blog post to  see features that we have ad...
  8. Exporting product specifications

    Export custom lists of product search results and product specifications in a .CSV file Saving and exporting lists makes sharing your search results with colleagues, assembling reagent panels, or keeping electronic lab notebook ...
  9. Explore the Knowledge Center widget

    The knowledge center widget integrates guide content from the knowledge center website ( knowledge.benchsci.com/home ) with the application ( app.benchsci.com ) This widget is an alternative way for you to access existing articles in the knowl...
  10. Trouble loading page?

    Similar to any web-based platform, a browser refresh or computer restart may fix the problem Here are some things you could try if you are having trouble loading a page, or are experiencing strange behaviour on the website: Try logging out a...